In this panel we will talk about the evolution of online booking models in the world of restaurants, loyalty strategies and reduction of “No Shows”.
In recent years the restaurant industry has undergone an unprecedented digital transformation, also due to the Covid effect.
Today, more and more people book restaurants online, and just as had already happened years ago in the hotel world, it has now become essential to digitize this type of process in the restaurant sector, too.
In this meeting, we will be exploring the evolution of online reservations in restaurants, analyzing data and emerging trends; furthermore, we will be discussing the strategies adopted by restaurants to combat the No Show problem and the solutions identified to improve the efficiency of digital reservations. It will be an immersion in the future of digital food service and the challenges it entails.
